At sr888, your privacy is not a formality — it is a core operational commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold as a data subject.
sr888 collects only the personal data that is strictly necessary for account operation, KYC compliance, and service delivery. We do not request data beyond what our legitimate purposes require.
All personal data is encrypted in transit using 256-bit SSL and stored in encrypted form at rest. Access to member data is restricted to authorized personnel on a strict need-to-know basis.
sr888 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Data sharing is limited to strictly necessary operational and compliance contexts.
As a data subject, you have the right to access, correct, and in certain circumstances delete the personal data sr888 holds about you. Requests are handled within 30 days.
Personal data is retained only for as long as is necessary for the original collection purpose or as required by applicable law. Retention schedules are reviewed periodically and enforced.
In the event of a personal data breach that is likely to affect your rights, sr888 will notify affected members promptly and take immediate steps to contain, assess, and remediate the incident.
Scope of This Policy: This Privacy Policy applies to all personal data collected by sr888 through the sr888.cam website, in-platform communications, and any related services. By registering an account or continuing to use the sr888 Platform, you acknowledge that you have read and understood this Privacy Policy in full.
The following terms are used throughout this Privacy Policy with the meanings defined below:
sr888 acts as the Data Controller in respect of all Personal Data collected through the Platform. As Data Controller, sr888 determines the purposes and means of processing your Personal Data and is responsible for ensuring that such processing complies with applicable data protection principles.
For all data protection inquiries, rights requests, or concerns, you may contact sr888 via the channels set out in Clause 16 of this Policy. Email correspondence should be addressed to support@sr888.cam (plain text; not a clickable link) with the subject line "Data Protection Inquiry."
sr888 collects Personal Data in the following categories depending on how you interact with the Platform:
sr888 processes your Personal Data only where a valid legal basis exists. The applicable basis varies by processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (Terms & Conditions) with the Member |
| KYC identity verification | Legal obligation (anti-money laundering and licensing requirements) |
| Payment processing — deposits and withdrawals | Performance of a contract; legal obligation |
| Fraud and abuse detection | Legitimate interests of sr888 and its members |
| Responsible gaming monitoring | Legal obligation; legitimate interests |
| Customer support and dispute resolution | Performance of a contract; legitimate interests |
| Platform analytics and improvement | Legitimate interests of sr888 |
| Direct marketing communications (opt-in) | Consent |
| Compliance with law enforcement requests | Legal obligation |
sr888 uses the Personal Data it collects for the following purposes:
To create and manage your Member account, process deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and other supported payment channels; verify your identity and eligibility; provide access to betting, live casino, and slot game verticals; and communicate with you about your account status, transaction confirmations, and support requests.
To fulfill our KYC obligations, screen against sanctions and watchlists, detect and prevent money laundering and fraud, enforce our Terms & Conditions, and comply with any applicable court orders, regulatory requests, or legal proceedings.
To detect, investigate, and prevent unauthorized account access, bonus abuse, multi-accounting, bot activity, and other conduct prohibited under our Terms & Conditions. Security monitoring uses both automated and human review processes.
To monitor betting patterns for indicators of potential problem gambling; administer deposit limits, loss limits, session time controls, and self-exclusion requests; and communicate with Members who trigger responsible gaming thresholds.
Where you have given explicit consent, sr888 may send you promotional communications about bonuses, new game launches, and seasonal promotions. You may withdraw consent and unsubscribe from marketing communications at any time via your account notification settings or by contacting support.
To understand how Members use the Platform, identify usability issues, optimize game lobby layouts, and develop new features. Analytics data is processed in aggregated or pseudonymized form wherever possible to minimize privacy impact.
sr888 does not sell, rent, or trade your Personal Data to third parties for their own marketing or commercial purposes. Personal Data may be shared in the following strictly limited circumstances:
Contractual Safeguards: All third-party processors engaged by sr888 are bound by written data processing agreements that restrict their use of your Personal Data to the specific purpose for which it was shared and require them to apply appropriate technical and organizational security measures.
As an internationally operated platform serving Indonesian members, sr888 may transfer Personal Data to servers and service providers located outside of Indonesia. Such transfers may occur in connection with cloud hosting infrastructure, game provider systems, and KYC verification platforms.
Where Personal Data is transferred internationally, sr888 takes reasonable steps to ensure that adequate protections are in place, including contractual clauses in agreements with processors, security certifications, and access controls that meet or exceed the standards applicable in Indonesia. If you have questions about specific international transfers, please contact us at support@sr888.cam.
sr888 retains Personal Data only for as long as is necessary for the purposes for which it was collected, or for the duration required by applicable legal and regulatory obligations. The following general retention schedules apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / AML obligations |
| KYC identity documents | Duration of account + 5 years post-closure | Legal / AML obligations |
| Financial transaction records | 7 years from transaction date | Legal / financial reporting |
| Support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until withdrawal of consent + 1 year | Consent / compliance |
| Platform usage and analytics logs | 13 months (rolling) | Legitimate interests (platform improvement) |
| Self-exclusion records | Duration of exclusion + 5 years | Legal / responsible gaming obligations |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized in accordance with sr888's internal data lifecycle management procedures.
sr888 implements a layered set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, or alteration. Key measures include:
Notwithstanding the above, no security system is entirely impenetrable. You are responsible for maintaining the confidentiality of your own account credentials. If you believe your account has been compromised, please contact our support team immediately via in-platform live chat.
sr888 uses cookies and similar tracking technologies to maintain session state, enable platform functionality, and gather analytics data. The following categories of cookies are used:
These cookies are essential for the Platform to function correctly. They maintain your login session, remember your account preferences, and enable core security features such as fraud detection. These cookies cannot be disabled without disrupting Platform functionality.
Used to collect aggregated and anonymized data about how members use the Platform — which pages are visited most frequently, where users encounter issues, and how navigation flows perform. This data informs Platform improvements and is not used to identify individual members.
These cookies remember your language preferences, currency settings, and other personalization choices to improve your Platform experience across sessions.
You may control cookie settings through your browser preferences. Blocking strictly necessary cookies will impair or prevent your ability to log in and use the Platform. Blocking analytics or functional cookies will not prevent access but may reduce personalization quality. For detailed browser-level cookie management instructions, refer to your browser's help documentation.
As a data subject, you hold the following rights in respect of your Personal Data held by sr888. To exercise any of these rights, please contact us via the channels in Clause 16. We will acknowledge your request within five (5) business days and respond substantively within thirty (30) days.
You have the right to request a copy of the Personal Data sr888 holds about you, along with information about how it is used, who it has been shared with, and how long it will be retained.
If any Personal Data sr888 holds about you is inaccurate or incomplete, you have the right to request its correction. Minor account details (email address, phone number) can be updated directly within your account settings.
In certain circumstances — particularly where Personal Data is no longer necessary for the purpose for which it was collected — you may request its deletion. This right is subject to legal retention obligations that may require sr888 to retain certain data regardless.
You may request that sr888 restrict the processing of your Personal Data in cases where accuracy is disputed, processing is unlawful but you oppose erasure, or sr888 no longer needs the data but you require it for legal claims.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your Personal Data in a structured, machine-readable format and to have it transmitted to another controller where technically feasible.
You have the right to object to processing based on sr888's legitimate interests, including profiling for fraud detection purposes. sr888 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
21+ Only: The sr888 Platform is strictly prohibited for use by persons under 21 years of age. sr888 does not knowingly collect Personal Data from individuals under 21. If we become aware that Personal Data has been collected from a person under 21, that Account will be immediately suspended, the data will be deleted (subject to any legal obligations), and funds returned to the originating payment method where legally permissible. If you believe a person under 21 has created an sr888 account, please notify us immediately at support@sr888.cam.
Age verification is enforced as part of the mandatory KYC process. sr888 reserves the right to request documentary proof of age at any stage of the account lifecycle.
The sr888 Platform may reference third-party services (for example, game providers or payment processors) in the context of service delivery. sr888 is not responsible for the privacy practices of third-party websites or services that are not directly operated by sr888. This Privacy Policy applies solely to Personal Data processed by sr888 in connection with the Platform.
If you are directed to or voluntarily access a third-party service — including your bank's internet banking portal or an e-wallet application — the privacy practices of that third party will apply to any data you submit there. We encourage you to review the privacy policies of all third-party services you interact with.
sr888 maintains a documented incident response procedure for personal data security breaches. In the event of a breach that is reasonably likely to result in a high risk to the rights and freedoms of affected Members, sr888 will:
Members who suspect unauthorized access to their sr888 Account should contact support immediately via in-platform live chat and change their account password forthwith.
sr888 reserves the right to update, amend, or replace this Privacy Policy at any time in response to changes in applicable law, changes in our data processing practices, or operational developments. Material changes will be communicated to Members via their registered email address and via a prominent notice on the Platform no fewer than seven (7) days prior to the effective date of the change, except where immediate changes are required for legal or security reasons.
The "Last Updated" date at the top of this Policy will be revised on each update. We encourage you to review this Policy periodically to stay informed about how sr888 handles your Personal Data. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.
For all privacy-related inquiries, data subject rights requests, or concerns about sr888's data processing practices, please contact us through the following channels:
For formal written data subject rights requests that require a documented response, email is the preferred channel. Please include your registered account email address and a description of your request to allow us to locate and verify your identity efficiently. sr888 will not charge a fee for handling data subject rights requests unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
Browse our FAQ for plain-language answers to common questions, review the full Terms & Conditions, or explore our responsible gaming tools. Our 24/7 support team is also always available in-platform.